Services

Website services for the whole life of your site

From first plan to long-term care, OnTrack Web Solutions offers the services a business website needs. Explore what we do below — the exact services for your project are defined in a written agreement.

Website Strategy & Planning

We start by understanding your business, audience, and goals, then map the pages, structure, and priorities before any design begins.

Website Strategy & Planning

Planning happens before design. The goal is a clear picture of what the site must do and how visitors will move through it.

Commonly includes:

  • An initial consultation and discovery conversation
  • A recommended page structure and site map
  • Content and functionality planning
  • A written scope that defines the work

Final scope is defined in your written agreement.

WordPress Website Development

We build custom websites on WordPress — a flexible, widely supported platform your site can grow with over time.

WordPress Website Development

WordPress runs a large share of the web, so your site sits on a platform with long-term support and a wide range of options.

Commonly includes:

  • WordPress installation and configuration
  • Page templates built to the approved plan
  • Responsive desktop, tablet, and mobile layouts
  • Basic technical and on-page SEO setup

Final scope is defined in your written agreement.

Elementor Pro Design

We design with Elementor Pro using consistent global styles and reusable components for a clean, cohesive result.

Elementor Pro Design

Global styles mean a change to a color or a font updates everywhere it is used, rather than page by page.

Commonly includes:

  • Global colors, typography, and spacing
  • Reusable templates and components
  • Consistent headers, footers, and page sections
  • Layouts reviewed at desktop, tablet, and mobile widths

Final scope is defined in your written agreement.

Website Redesign

We refresh outdated websites, improving clarity, structure, and mobile experience while preserving useful content.

Website Redesign

A redesign starts with what already works. We review your current pages before deciding what to keep, rewrite, or rebuild.

Commonly includes:

  • A review of your current pages and structure
  • A revised layout and navigation plan
  • Updated design applied through global styles
  • Care to preserve useful content and search value

Final scope is defined in your written agreement.

Website Migration

We help move existing websites to a new host or platform with care to protect content and search value.

Website Migration

A move is more than copying files. Links, forms, email records, and redirects all need to keep working on the other side.

Commonly includes:

  • A full copy of site files and database content
  • A staging review before anything goes live
  • Domain and DNS configuration assistance
  • Post-move checks of links, forms, and settings

Final scope is defined in your written agreement.

Managed Hosting

We provide managed website hosting so your site runs in an environment we support and monitor directly.

Managed Hosting

When hosting and website support come from the same place, there is no handoff between providers when something needs attention.

Commonly includes:

  • Website hosting we manage on your behalf
  • Routine backups
  • SSL certificate setup and renewal
  • One point of contact for hosting questions

Final scope is defined in your written agreement.

Monthly Maintenance

We handle backups, updates, and routine upkeep so your website stays current and dependable.

Monthly Maintenance

WordPress, its theme, and its plugins all release updates. Maintenance keeps those current and keeps a recent backup on hand.

Commonly includes:

  • WordPress core, theme, and plugin updates
  • Routine backups
  • Periodic checks of forms and key pages
  • A record of the work performed

Final scope is defined in your written agreement.

Domain Configuration

We assist with domain registration, setup, and configuration so your website and email point where they should.

Domain Configuration

Domains decide where a website and its email actually point. We handle those records so the pieces line up. We are not an accredited domain registrar.

Commonly includes:

  • Domain registration assistance
  • Nameserver and DNS record configuration
  • Connecting the domain to your website
  • The DNS records business email requires

Final scope is defined in your written agreement.

Business Email Setup

We help set up professional business email on your own domain.

Business Email Setup

Email on your own domain reads as part of your business rather than a generic address, and it stays with you if you change providers later.

Commonly includes:

  • Choosing and configuring an email service
  • The DNS records that service requires
  • Mailbox setup on your domain
  • Guidance for connecting your devices

Final scope is defined in your written agreement.

Social Media Account Setup

We set up social media accounts and keep your brand presentation consistent across them.

Social Media Account Setup

Setup covers creating or claiming the accounts and presenting your brand the same way across them. Ongoing management is included only when an agreement specifies it.

Commonly includes:

  • Account creation, or claiming an existing profile
  • Profile and cover imagery consistent with your brand
  • Profile details and links back to your website
  • Handover of account access to you

Final scope is defined in your written agreement.

WooCommerce & E-commerce

We build online stores with WooCommerce when your project calls for selling products or services.

WooCommerce & E-commerce

WooCommerce keeps the store inside your WordPress site, so products, orders, and pages are all managed in one place.

Commonly includes:

  • WooCommerce setup and store configuration
  • Product, category, and page structure
  • Payment and shipping method configuration
  • Cart, checkout, and account page design

Final scope is defined in your written agreement.

Ongoing Website Improvements

After launch, we make continued content and design changes as your business evolves.

Ongoing Website Improvements

Launch is a starting point. Most sites need new pages, updated content, and small design changes as the business moves.

Commonly includes:

  • New pages and sections
  • Content and image updates
  • Design refinements using existing global styles
  • New features added to the approved scope

Final scope is defined in your written agreement.

Please note: not every service is included in every agreement. The final services, deliverables, responsibilities, and pricing for your website are documented in a written agreement after your consultation.

FAQ

Common questions about our services

Yes. We can review your current WordPress site and plan a redesign that preserves useful content and search value.

Yes. We offer managed website hosting so your site is maintained in an environment we support directly.

Yes. We assist with domain registration, setup, and configuration, and with business email setup. We are not an accredited domain registrar; we provide setup and management assistance.

We offer social media account setup and brand consistency work. Ongoing management is only included when it is specified in a written agreement.

Yes. A written agreement defines the services, responsibilities, and fees so expectations are clear for both sides.

Yes — a limited number of carefully selected outside businesses, in addition to our affiliated companies.

Ready to talk about your website?

Start a conversation about whether OnTrack is the right fit for your project.